Testimonials For Exit Funeral Services

At Exit Funeral Services, we are here to see you through what might be one of the toughest times in your life. Saying goodbye is not easy, that is why we try to make this time less stressful by helping with all associated paperwork and through offering a service with reasonable and affordable pricing, for all budgets and situations. We believe in providing an inclusive service, that is why if you choose to go with our funeral option, you can set your own service with no set agenda and no religious overtones.

Exit Funeral Services receive testimonials, you can read them here.

Jennifer Russell - May 2024

 I thoroughly reccommend Exit Funerals. They arranged my husbands funeral and took care of everything so well. The cost was very reasonable as well.

May 2024 - Name Supplied

Helen and Gary were both kind and caring and very knowledgeable about all the things that needed to be done.Thank you and my dad would have chuffed with the price! ☺️    

Gary Patefield - March 2024

Totally recommend these people, they are informative and compassionate.They helped us through our mothers funeral so well all for a reasonable cost

Mary Habib - March 2024

Overall great

Great communication and very helpful.

Name Supplied - March 2024

Couldn't fault the excellent service I received from Exit Funerals. I would recommend them to everyone

Name Supplied - March 2024

Gary and Diane provided a seamless and caring experience during the entire process of farewelling our dear mother. They could not have been more helpful and we as a family were very pleased with all aspects of their care for our loved one and ourselves at this difficult time. We loved the casket, flowers and setting as it was so appropriate. We also had freedom to personalise the proceedings and they were there to support us along the way. The whole family would recommend the care and attention of Exit funerals.

Name Supplied - March 2024

Gary and Diane provided a seamless and caring experience during the entire process of farewelling our dear mother. They could not have been more helpful and we as a family were very pleased with all aspects of their care for our loved one and ourselves at this difficult time. We loved the casket, flowers and setting as it was so appropriate. We also had freedom to personalise the proceedings and they were there to support us along the way. The whole family would recommend the care and attention of Exit funerals.

Name Supplied - February 2024

We received excellent service from Exit funerals. Gary was compassionate, knowledgeable and gave us exactly what we wanted at a reasonable price. We would definitely use them again over other Dunedin funeral companies.

Name Supplied - February 2024

As a family we found Rachael very easy to talk with, she put us at ease and guided us through the arrangements.

The Wilson Family - Dec ember 2023

Thanks Gary and Dianne for being so approachable and knowledgeable when we organised our Mothers funeral. The casket was beautifully made by Gary and as Mum was a crafter we know she would have loved the hand made aspect of it. Your suggestion to used Coupland bakery to supply the food for the afternoon tea was appreciated too and we managed to have a really nice send off for mum at a reasonable rate. Thanks again The Wilson Family

Gail Bradley - December 2023

EXIT are an amazing company to deal with, at one of the most difficult times in your life.Highly recommend Gary & team if you are looking for a caring, professional and competent company to deal with...

Elizabeth Martin - November 2023

We recently used Exit Funerals after our loved one died. We found them so professional right from the beginning of taking our loved one from the Hospice. So much respect was given to this sad occasion. We were seen in our own home to fill in the paperwork and ask any questions. Communication was excellent from beginning to end. And the cost is very fair. We really recommend Exit Funerals.

Ivan Johnstone - November 2023

After Exit Funeral handled by brother's Direct Cremation, I will certainly direct my family to use Exit Funeral for my own Direct Cremation.

Debby Lyon - November 2023

We used Exit Funeral Services for our mums final farewell. Definitely professional and compassionate to our needs. We had a viewing of our mum and she looked beautiful and peaceful. It was fast , efficient and no fuss, exactly what our mum wanted and laid to rest with our dad. Thank you so much for making this time as hassle free as it could be.

Ricci Marks - October 2023

Eugénia Marks. From my very first phone call with the Exit team, I felt supported during the most confronting chapter of my life. Rachael took care of everything in such a warm and caring manner. Nothing was a problem and she was able to meet me within 2 hours. We were able to grieve for MamaBear and not worry about the intricacies involved. Thank you for all your support and kindess. Your services were professional, and exactly what Mama would have liked. I can not recommend you highly enough.

Name Supplied - October 2023

I sadly had to use the services of Exit Funeral Services twice within two years, but both times the service was excellent. I wholeheartedly recommend them.

Alan Garthwaite - October 2023

Friendly,helpful and professional management and staff. Will highly recommend to others. THANKYOU

I was truly impressed with Exit Funerals. The staff were very empathetic, friendly, professional and caring towards me and our family. Robert was treated with the upmost respect and dignity whilst in their care. Exit Funerals truly took the pressure off us during this emotional time which gave us all the time to grieve. I would (and do) highly recommend Exit Funerals THANKYOU for your service

Helen Thompson - October 2023

I so appreciated the warmth and sensitivity of Helen in her handling of taking Mum away and of the accommodation of allowing us the day to have with her before that occurred. The discussion in and around arrangements was also caring, helpful and accommodating.

Helen Thompson I was so impressed with Helen and your services and facilities. We so appreciated your accommodation of timeframes allowing us to have the day with Mum before being collected by Helen which she did with such sensitivity and empathy. The sense of warmth, caring and accommodating of our exact wishes was appreciated and discussion of arrangements straight forward and helpful. The whole experience has been so positive including the cost. I will definitely be recommending Exit Funeral Services. It was my mother who gave me the little cut out ad' from the mid-weeker paper that pointed me in this direction also :)

October 2023 - Name Supplied

Awesome team, super helpful, professional & affordable

Kym Hill - August 2023

Exit Funerals were professional, kind, empathetic and easy to communicate with. They supported mum and I with patience and grace, and dad was back home with us in his urn with two days of passing. Everything was seamless with no concerns for mum or I. We would highly recommend Exit Funerals.

August 2023 - Name Supplied

Thanks to a great team in this difficult time for our family. Genuine, caring and supportive services, allowing for those personal touches that make for an easier transition.

Name Supplied - June 2023


We highly recommend Exit Funerals. Gary and Dianne guided us gently through everything at a time when we were emotionally incapable. They do not take advantage and have hidden costs like other companies. Top class service and they are locally owned! Mark.

Rae Sinclair - July 2023

We found Exit Funerals very good to deal with at a difficult time. It was great to have the choice of a simple cremation. No fuss, no pressure.

Vickie Bulman - July 2023

Exit Funeral Services gave us great options in types of services and price available, nothing was a problem in whatever was asked. They listen are perfessional and i would highly recommend. Prices can fit the smallest budget and yet have a full quality service. Thank you Rachael you were amazing

Ainslie Brosnan - July 2023

Management and staff were very helpful and obliging. Their attention to detail was impressive and appreciated.

Grant Wells - June 2023


We put our trust in Exit and Helen may I say how caring they were with my dad Helen exceeded all the family’s expectations what a genuine lovely lady I would have no problems recommending the team here very professional

Rachel Smith - June 2023


Exit funeral services were a wonderful support during an incredible difficult time. Starting the arrangements from overseas added another level of complexity. Helen and team were incredibly helpful and patient as she walked me through the different options. We selected the Intimate Farewell and are so glad we did. The Exit team prepared my dad for our small family farewell so carefully we were we able to have a really healing and personal goodbye. We can't thank you enough.

Sheryl Mathieson - May 2023

We would like to highly recommend the team at Exit Funeral Services for their outstanding support during a very difficult time after the passing of a much loved family member, especially the help from Diane Shaw who capably organised us through unknown territory with care and sensitivity, making the process much easier. We are very grateful, so a huge thank you from our family to yours.

Melina Ma'asi - May 2023

Very very happy with exit funerals made it stress free for all of us and easy to understand, it went all very smoothly thank you and very happy with the services provided and took a lot of weight off our shoulders Xx

Richard Ferguson - May 2023

They made it so easy.

These guys are so good at what they do. From the moment we contacted them to getting the ashes, it was smooth and we didn’t have to worry about anything. Any questions were soon answered. Well worth the time and money. Would recommend it to anyone.

Dean Latty - 20 April 2023

At a time you need everything to go smoothly, Exit funerals went above and beyond, everything was dealt with professionally, with dignity and just the right amount of humour when needed, can recommend these guys highly enough. Thank you for making a very difficult day less stressful.

Paul Atkinson - March 2023

Thank you Diane and Gary for taking so much care for our Mum. At a difficult time you showed so much compassion for the families loss. We all really appreciated this.

Gareth Kennedy - April 2023

Very helpful and down to earth

March 2023 - Marama Matthews

For a number of years now my darling Mumma spoke about her wishes regarding her passing - regardless of any finer details the message was clear; 1. The songs, 2. Cremation and 3. Third, most importantly was an absolute strict rule - Do NOT waste any money on a Funeral Service; “Waste of blimmen money. And, actually - I don't want a casket - send me in a cardboard box if you can find one!" she would say. Over the years the conversation was normal to discuss and although we would all say "That's ages away Mum" and 'We'll sort it one day' we always knew how she wanted things to be... but that's all we knew, we had very little knowledge on where to buy 'people sized cardboard boxes' and did they even do Paper bags??! Fast forward really fast to February 2023 when my 78 years young Mother was diagnosed with Stage 4 Lung Cancer, and in only 4 short weeks she passed away in early March. It was during that time when we discovered Exit Funeral Services. Everything Exit offered was exactly as Mum requested. Rachael arrived and answered any questions we had, explained the process over the coming days and even organised with DCC that I be able to accompany mum to the crematorium - to take that very last journey with her. The professionalism, the quality of care they provide with empathy, dedication and carrying out Mum's wishes were second to none, exceptional. It made what was a difficult time in our lives all the more richer for being able to spend what time we had left with Mum. Ka nui te mihi ki a koutou katoa. Kia manaakitia koe i te aroha me te hauora mo te tau kei mua. Thank you all so much. May you be blessed with love and health for the year ahead. I would highly recommend Exit to friends, whanau and colleagues and when my day comes, I would like to Exit with Exit too.

Name Supplied - February 15 2023

Thank you Rachael for making the process so seamless. Our whanau appreciate how Exit Funerals have been with our Mum, Dad & with our Uncle :) TY

Jean Park MNZM JP(Rtd) - February 9 2023

The service was brilliant, discreet, efficient and such helpful nice people. I have already mentioned you to various friends and will continue to do so to my various groups.


Michelle Abernethy - February 8 2023

When I made that early morning call I didn’t know what I was supposed to say. Dianne was so understanding and patient with my rabbling. Rachel was a great support when we were doing the funeral side of things. Gary was so respectful through the whole process. I’m not sure if it’s the right thing to say… However we will use Exit Funeral Services again(hopefully not too soon) Thank you so much team

Dorothy Dempster - November 11 2022

Both my husband and I were very impressed at the way Exit Funeral Services conducted the funeral of a friend of ours so your firm was my first choice for his funeral subsequently. Certainly the service, subsequent cremation ,and our more intimate burial of his ashes in his family grave has helped me to begin to accept his loss a little more easily.

Shirley Thompson - December 2 2022

Keep being the beautiful people that you are.

Keep being the beautiful people that you are. You made our wellbeing your first priority as well as taking great care of our brother thank you so much for all you done for us, we soooo appreciated the professionalism you & care that you showed.

Judith Shields - December 12 2022

Exit Funerals provided respectful, professional service and complied with all our wishes. They were a courteous efficient team who were discrete and efficient

Name Supplied - December 21 2022

Just an excellent service provided by excellent people. A no-fuss businesslike approach in the planning stages, and care of our deceased done with proper solemnity and humanity.

Jill McFelin January 3 2023

Highly recommend Exit Funeral Service. A very personalized service. Excellent guidence and support given to us, thankyou Gary Diane Rachel and celebrant Robyn for your compassion and going that extra mile. Kind Regards Jill

Frances Weaver - January 10 2023

My husband had a postmortem done Exit Funerals dressed him in his underwear and Single so I wouldn't see the stitches when I dressed him. Dressing him was important to me.

Sonya Prosser - January 13 2023

I found Diane and Gary to be very professional in delivering exactly what my mother wanted, which was something simple and affordable. They were compassionate and informative and their authentic manner made me feel very comfortable during a difficult time. Would definitely recommend Exit Funeral services.

Chris Clarkson - January 18 2023

I would like to thank Rachael and Gary for taking such good care of our brother. This was our brothers wishes and they were very professional and caring and nothing was a bother.

Name Supplied 19/02/2023

I couldn’t have asked for more help and compassion after Mums death. I have recommended your firm to many people. Thank you all very much.

Glen Ross - March 2023

First class service for a fraction of the cost we were expecting. It was wonderful to be able to trust Rachael to know what needed to be done & get it sorted when we had no idea.

Rachael at Exit Funerals made this whole journey as easy as it could be. She was empathetic & professional & nothing was ever an inconvenience for her. She navigated us through unknown territory & when we changed our minds about anything, no matter how late it was, she made it happen without fuss. The service & atmosphere at the chapel was awesome, Dad would've been well chuffed.

Margy Sharplin - March 2023

Rachael was a dream to work with, she was really empathetic and professional at the same time. It helped to ease my grief and also the whole process in general. Would definitely recommend.

August 2022 - Sally Box

Exit funerals you were truly a blessing in our hardest time. The guidence and support truly exceptional and the care shown I knew my brother was in good hands

August 2022 - Name Supplied

I cannot express how pleased I am for choosing Exit funeral services. Gary, Diane, and Rachael I thank you so much for the respectful way you looked after my brother, He was in the best care possible. The guidence and support you showed me in the days after his death was exceptional and compassionate and I will be eternally grateful. Rachael what an amazing caring lady you are and thank you for going over and above for me and my family x. Honestly if you want the best care and support for your loved one I highly recommend this team. ❤️ 💐

August 2022 - Leanne Pryde

Thank you for making mum's dream to wear a dress with stockings again come true. She wanted to wear it out with us for my late father's birthday ( the same day she unfortunately was starting to deteriorate). Mum looked stunning & as if she never had MS, but truly herself. Her dream became my dream too... Thank you so much.

Exceptional, professional and wonderful. Thank you for taking such good care of my Mum & Dad.

Jesse Wilson - September 2022

My Main dealing was with Gary, and he definitely knew how to approach his clients, Me being very new and very easy ooozzzy about the whole thing, Gary made the whole thing Super simple and hassle free and he had knowledge to back what he was saying up with his actions. I would like to extend my up most thanks to the team at EXIT.

Rebecca Murdoch

Thank you for your help and being patient and your understanding During this difficult time

This time has been very challenging and distressing Exit funeral services has been understanding of my situation and has been helpful and patient they have given me comfort and reassurance to help relieve huge anxiety I’ve been feeling I would recommend their services for others in my situation Rest in peace dad I miss you

Bill Ingram - September 2022

One of the most upsetting times of my life, made easier, by the gentleness, kindness and understanding from the folks of Exit Funerals.

30 September 2022 - Name Supplied

Diane was so helpful and compassionate right from the beginning through to the end. Highly recommended.

September 29 - Name Supplied

the service provided was exactly what my wife had requested for her departure . it was handled with professionalism and friendlyness. many thanks

Jeanette Gorton - September 2022

Exit provided a service that was professional, kind, caring and hassle free. Highly recommended.

Valerie Officer - October 2022

I found Dianne and Gary very professional as well as caring . My only suggestion was maybe a second brand of Hearse. Can't fault there service so pleased with it I've got them booked to do mine.

April 2022

Very appreciative of the good care that was taken.

Name Supplied

Jane Parry - July 2022

Very impressed with Exit Funeral Services-compassionate, friendly professional, accommodating-  price friendly, respectful- highly recommend💙

July 12 2022

At a very confusing and sad time, Gary from Exit was helpful, clear and professional in every way. Nothing was too much trouble. I can highly recommend his services. Thanks again for making things as easy as possible, much appreciated. 

Name Supplied

Janet Maxwell - July 12 2022

Racheal was wonderful she organised everything for our family in such a professional manner nothing was a bother. I would totally recommend Exit Funerals to others looking after their loved ones.

Helen Trevethan - July 2022

Hard to comment on price because I have nothing to compare it to and the invoice did not have each component itemised.

Thank you to Exit for your professional service.

July 27 2022

Thank you for your kindness and compassion in looking after my family member. We said our goodbyes. We had an afternoon tea at home, and celebrated life.

Sue Bain - 28 July 2022

Exit Funeral services provided professional care of our loved one. They were prompt, very sensitive and helpful . Our whole family felt supported. The chapel is beautiful.

Tracey Thomson - July 2022

Thank you! You made the process in having things in place very easy which was of great "peace of mind" and meant such a lot. For your gentle way and care shown in person and communication throughout. Having wonderful people looking after a loved one means more than can be explained. It was just as it was to be, and so much more thanks to you all.

February 2022

Thank you to Kiley for her honesty, helpfulness, kindness throughout. To be able to accommodate us with changes and be able to hold a small intimate service with tea afterward was so welcome and much less confronting than being at the crematorium. Just so grateful for your simple easy going services.

We are so grateful for the help, honesty, kindness throughout. Thank you Kiley. Found the ease of service, communication and support throughout outstanding.

Name Supplied

Elspeth Jefferies May 2022

A nurse at the rest home was impressed that you used a nice blanket to cover mum when removing from the rest home rather than a plastic drape as used by others.

Exit funeral services were very professional in handling my mothers requests. The communication was excellent. Making a distressing time less stressful. Thank you.

Jenny Russell

May 2022

My husband’s funeral was a fitting tribute to him and Gary and Diane made that possible. I would certainly reccommend them

Carole Holt

May 2022

I found Diane and Gary to be extremely compassionate and helpful. I would recommend them without hesitation.

Vivian Lloyd May 2022

At a very difficult time I found the team at Exit to be extremely helpful as well as being very sympathetic. They guided me through the whole process so it made it a lot less stressful than it may have otherwise been. I would definitely recommend their services to anyone.

Sharon Stewart

May 2022

I have had the pleasure of dealing with Exit Funerals as part of my professional life and have been impressed by the way the team deal respectfully and promptly with clients. Using this service when my dad died fitted with his personality and his wishes. Dad was a practical man and I had described the low key approach Gary took to arranging funerals - as much or as little as you want, Dad agreed with this ethical and sustainable vision. My mum and sister were impressed with the individualised care and attention we were given all done with sensitivity.

Kevin Gamble

I would love to thank Gary and the team at Exit for the Excellent Service we received for the care they showed for dealing with my Wife it was far above my expiations Thanks to all the team

Greg Stewart


Your team was very easy to deal with, very happy with the service.  I found the team at Exit funerals very helpful through the whole process which made it very easy on our family through our loss many thanks.

Dennis Brown

 17.02.2022 We had never used Exit Funeral Services before but on a recommendation we rang. They were professional but friendly and extremely helpful in a distressing time. We were guided with professionalism through our stressful situation and felt we were in capable hands.


I am very satisfied of how Johns passing has been handled . The chapel is superb and very family friendly quiet and beautifully decorated. The price is just right and Gary and Diane are very compassionate

I highly recommend Exit funeral should the need arises their service and professionalism is excellent and they are very helpful. The price is just right.


23.2.2022 - We are so grateful for the help, honesty, kindness throughout. Thank you Kiley. Found the ease of service, communication and support throughout outstanding.

Sandra Laffey


3.3.2022 - Thank you Kiley you have been amazing. I have so appreciated your help from the very beginning of this process. You made me feel so much at ‘peace’. 

Sue Foster


March 2022

I cannot fault any part of Neil's and my journey in any way. We were very fortunate to have Kiley Sparrow as our Funeral Director and what an amazing person she is. I feel like she is a special friend.


Margaret Cattermole

My husband wanted no fuss, and Exit Funerals gave us the opportunity to have exactly what he wanted. Everyone was just so helpful and kind, nothing was a problem, so thank you Gary and Diane. You made this sad time a lot easier to cope with. Going to recommend you to all our friends. Thanks again.

Janie Woodford

As a family we appreciated the loving care of our loved husband and father, that you took under the alert level conditions we were dealing with. You took the time to listen and also took us through the necessary steps kindly and professionally. The lovely room and relaxed atmosphere for dads viewing made it very special.

Gina Browne

Diane and Gary provided   personal  and respectful  care for  our father and family and were very helpful in answering  any questions we had . They helped   us  carry out Dad’s wishes and help us  organise  a happy and  relaxed farewell  with  a lot of personal touches. I recommend Exit Funerals for the celebration of life for your loved one .  





We were impressed with Gary's and Diane's empathetic and informative responses to our many queries and requests at a very difficult time.

Name Supplied

Kerri Ramsay

Thank you Gary & Diane for the great care taken when Mum passed we appreciate all of your help, her viewing was very special. I know my dad was pleased to see her so peaceful

Yvonne Aitcheson

They were very helpful an pleasant to deal with. Nothing was any trouble. They made us feel at ease as much as possible at such a sad time. I would recommend them to anyone.

2nd August 2021

Hi Garry
Just to say “What a fantastic Funeral” my wife had yesterday (Friday), I had lot,s of very positive statements from the people who came to say goodbye to Marion.
The leaving a message on the casket was also a real winner.
So thank you very much!!!!!

22 June 2021

Thank you very much, your service was very professional and you showed tremendous kindness to me during that difficult time.

15 June 2021

Gary and Diane make a very good team. They were both very caring and professional on our recent loss. I would recommend Exit Funeral Services to anyone

Name Supplied

16 June 2021

Without being too formal we were able to understand what was to happen at such a sad time. I will recommend your services to many people.

Michelle Fleming

My mothers death was extremely challenging as she was my best friend. My mother was a very private person and as the only child I had to make all the decisions. I found your support and guidance exceptional and will definitely recommend to others

Donna Bottle

Our family were very happy with the wonderful professional service we received when both our parents passed this year. Would highly recommend Exit Funeral Services.

Raewyn Webster

I found Exit Funerals to be a Professional and knowledgeable organization. They provided my husband with the funeral he requested and kept me informed at all times. The cost was affordable. Both Gary and Rebecca are confident and good ambassadors' for their company. Raewyn Webster Dunedin.

Neville Mackay

Thank you very much for all your care and help with George.

Elise McDonald

I rang an spoke to Gary who was very helpful an we set up a meeting. Gary was very compassionate. When things got hard for he said we could take a break. Gary filled out all the forms an I just had to answer the questions. Gary went above an beyond to answer my 100 questions. I had to get back to Australia and he made sure my mum would be ready to take back with me. He even offered to meet me at the airport with mums ashes if the werent ready beforehand. Thank you so much Gary and Diane for looking after my mum and looking after me at such a difficult time.

Charles Williams

The services provided were prompt efficient and handled in a professional and caring manner. I’d recommend the company without hesitation.

Gaye Adamu

Exit Funeral Services is the way to go. They are professional, caring and very understanding, every that you require at a very difficult time. Thank you Diane & Gary.

Heather O'Connell

We would highly recommend Exit Funerals to anybody looking for their services. We found Gary to be very friendly and helpful at such a sad time at the passing of our mother. It was very hard in these Covid times for family to be present (e.g. living in Australia) at this sad time but we made the best of a bad situation and I'm sure Mum would have been proud of the service the family gave her on her death.

Joy Baker

Gary, Diane and Rebecca were so supportive and caring to deal with. We were able to follow mum’s last wishes without being pressured into anything extra. They were able to answer questions and reassure us in a time of grief. Our family would highly recommend Exit Funerals. Thank you.

Vicki Miller

Promp efficient service. Friendly and helpful.

Steve Tobin

Very happy with the service from Gary and Diane at Exit funerals. There knowledge and service was very professional and genuine at all times. I happily recommend them.

Wayne Clemenger

Exit funerals provide a budget funeral service. Their professionalism, service and staff went beyond our expectations and we would happily recommend them to anyone wanting to use their service.

Bill Stevens

My family & I recently chose Exit Funeral Services in the passing of my wife & mother Dawn Stevens. We would have no problem recomending Exit Funeral Services to anyone. Both Diane and Gary Shaw were excellent in every way. Which took a lot of pressure off me and my family, at this very sad time. I personally don't see the need to spend thousands of dollars to farewell loved ones, and what Diane & Garry did for us was excellent. Thank you Bill Stevens.

Donna Bottle

Genuine and Professional.Would Recommend.

15 April 2021

Nothing was a problem and we were given a free hand to do as we wished for our Dad but were supported in our efforts in every way even if the were a bit out of the ordinary, Dad was treated with dignity at all times and Gary kept in contact every day until we said goodbye to our father.And again after the funeral which was really appreciated. Thank you so much.

Michelle Smith

Thank you so much for looking after mum. We knew she was in good hand with you. Everything was done to professionally and with respect. The chapel was lovely and sunny.

Vicki Walsh

I had to use Diane's services unfortunately due to the untimely death of my best friend. I found Diane very friendly and very helpful as I had never planned a funeral by myself before. I would definitely recommend Diane and Exit Funerals.

6 February 2021

Gary did an amazing job. Friendly, easy-going and compassionate. Everything was explained well. No extra hidden costs. Diane did a lovely job of preparing our brother before we finally said goodbye. He looked himself and peaceful. We would definitely recommend your service. Thank you for the stress free services you provided for our family

Kathy Morgan

Absolutely superb great service. What should have been stressful you made it so much relaxed and easier. Diane you did a great job on Mum she looked peaceful and dignified. I wouldn't hesitate to recommend you to anyone. Exit Funerals I wouldn't hesitate to use them again

Russell Brooks

If you would like a caring, knowledgeable and excellent service that we received from an undertaker, then Exit Funeral Service is right for you.

22 January 2021

Gary and Diane Shaw at Exit Funerals were very caring and respectful which made the process of arranging my husband’s funeral a lot easier. They kept in regular contact before and after and had some excellent advice for myself and my family. I would not hesitate to recommend their services.

Anne Hooper

Awesome caring people, did everything we asked for and were very happy with everything including the price would highly recommend Exit Funeral Services

Jane McIntosh

The support I got from you guys, and all the Phone Calls I made to you all was so Excellent i can't fault you. I have spoken highly of Exit, and hope everyone i have told will now use you when needed. Keep up the Fantastic work Exit. Arohanui

Ron Wilson

I was grateful and put at ease through the organization and details being undertaken for me, also my questions being answered in full put me and my mind at ease.

Tracey Owens

Exit were caring, efficient, and understanding with a level of professionalism that was impressive. Exit made a very difficult time a little easier. Thank you Diane, Gary and the rest of your team.

Brendan Murray

This is the second time I've used Exit Funerals. And would again, though hopefully not soon. Helpful, friendly, sensitive and able to respond to all my requests.

Cheryl Ruka

Highly recommend Exit Services, they are amazing.


Neville Ward

The family were made to feel very relaxed and after our first meeting with Gary everyone agreed that we made the correct decision to let Gary and Diane look after our loved one. From the first day to the day we said our farewells everything went very smoothly.

Linda Renalson

We would like to thank you both very much for the kindness shown to our late Mum and to the surviving family members, it was so nice to see Mum lying in the bed in the funeral parlour, it made her look so at peace and is so much nicer than seeing someone in a coffin. Also we all liked that we could write a final message on Mum's coffin.

Frederick Thomas

Thank you Diane, Gary and Rebecca for helping our family at a very sad and hard time. Your helpfulness and professionalism was greatly appreciated by us; as was your compassion and warmth.

Jessica Sutherland-Latton

Dianne of Exit Funerals guided our family through the passing our our beloved father, John. From the very first encounter her dignity and discretion exhibited a profound understanding of a process that is unfamiliar to most of us. Her calm expertise elevated our entire experience of Dad's passing. We felt John and ourselves were intimately cared for, and that allowed us to deepen into this precious time. Dianne allowed our family freedom to make our own choices, then supported them with impeccable, understated service. Her care and preparation of Dad took our breath away. We hold her in great respect for her most refined calling, and unreservedly recommend her to all at your time of need.

Yvonne Sutherland

Thankyou for your patience and understanding Diane, in helping us organise a wonderful celebration of John's life. You took our family ideas without fuss or hesitation, particularly the transport of casket by boat, all the way from Portobello to the Harbour Basin, and the transfer for the last part of the journey. We had so much comfort in having John at home for the night and believe it or not , after it was all over I felt a great calmness, instead of grief. Diane, you had a great and comforting presence throughout,and the whole family were aware of this. We send you a heartfelt thankyou for your kind and professional help and the memories of this "celebration" will remain with with us.

Thelma Black

We were recommended Exit Funeral services by an acquaintance when our dear mum passed away, we found the service and care they gave to our small family second to none .Thank you you Exit Funeral services.

Eleanor Kitt

Thank you all so much for the care you gave to Malcolm following his passing, our family really appreciated the sensitivity, empathy and consideration you showed us as a family during this time and my daughter and my niece appreciated the opportunity to prepare his service sheet.  We thought the setting at the Crematorium Chapel reflected our brother’s love of the ocean and the use of the utility rather than a hearse fit with his love of motorcycles and other vehicles.  

We would not hesitate to recommend you to our friends and extended family.

Niki Jarden

Exit funerals were wonderful to deal with in the passing of two family members within months of each other. They were very knowledgeable, had great advise , were caring and friendly. Nothing was a problem and they handled everything quickly and efficiently and with great communication too. As a family we would highly recommend Exit Funerals.

Kaye Muir

I was very happy with Exit Funerals. Diane was very easy to deal with - she was very empathetic & professional. I would definitely recommend them.

Sharon Smith

The family would like to thank you for your sensitivity, compassion and professionalism shown to us at the time of Mum’s passing.

30 June 2020


I had to use Exit funeral during lockdown when my husband passed away in hospice care. As I am not from Dunedin and on my own I found Dianne extremely professional, caring and very helpful. I would highly recommend them.

Pauline Mercer

I found Diane and Garry very helpful , especially due to loosing my Son 1st week of lock down , Diane went out of her way to help me as everything had to be done by phone, Thank you again Diane and Gary

Claire Tere

We found Exit Funeral Services to be compassionate, professional and very reasonably priced in today’s funeral market. I would highly recommend them!

Ann and Pippa

Pippa and myself (Ann) wish to say how supportive and professional Gary was in handling the final journey for my husband (Pippa's Dad). Barry died suddenly just before the Covid19 lockdown and we were unable to have a funeral service. Gary made it possible for us to say our goodbyes in a very sensitive manner, for this we thank him. We would have no hesitation in recommending Exit Funeral Services.

Robyn Pritchard

Things were done very quickly and easy. Diane and Gary were excellent to work with.

Madelon White


I was impressed with the way you presented my mum when I went to say my final goodbye to her. She was lying in a bed rather than a coffin, which is a much nicer way to remember her. The casket was everything she would have wanted. The Chapel was warm and welcoming. I would highly recommend anyone I know to come to Exit funerals.

04 December 2020

I would recommend Exit Funerals, they were helpful and nothing was a problem in arranging my Mothers Funeral. Job well done when family are not thinking straight. Thank you again.

Ngaire Matthews

Thank you so much for your caring, professional and knowledgeable service whilst taking care of the necessary processes to help me carry out my Uncle's wishes after his death. I can not recommend highly enough your services.

Nicola Adam

I was wrapt with Diane and Gary friendliness and how much help And service they provided I would highly recommend going there They looked after mum and dad within a very short time of each other 

Joss Hurring

Exit Funerals, Gary and his wife were extremely professional . Our family could not have been more pleased at this very sad time of losing an amazing member of our large extended family. All the arrangements for my husbands funeral were dealt with compassion and ease for us. Wonderful people and would without a doubt recommend Exit Funerals to deal with a loved one who has passed away.

Ronald Landaus

Because of our circumstances & geographical problems Exit were instrumental in facilitating a convenient outcome at a time when the family had no idea or direction regarding funeral arrangements. Exit were responsive, friendly and dispelled the biggest fear by being affordable

Lynne Mahs

I was delighted with all aspects of this service.We wanted a dignified reasonably priced service. We had a number of our own ideas eg open coffin, family pet present and Gary made it easy to achieve. The entire cost was about half that of any of the companies in Dunedin. I would highly recommend Exit Service for making a very differcult time less stressful.

Fiona Donald

Gary at Exit Caskets and Cremations made a very differcult situation incredibly easy, he came within half an hour of my first phone call and walked us kindly and carefully through the whole process. He went above and beyond anything I might have expected with his thoughtfulness, helpfulness, and his overall demeanour. I would very highly recommend him and his company without hesitation.

Anne Mannion

Gary was very friendly and compassionate, super responsive and helpful. Couldn,t have asked for better support or a better price at this incredibly tough time.

Janet Bryant

Our whanau were very happy with the service provided by Exit caskets. Gary came to our home and brought the casket for our loved one as soon as we called him. I highly reccommend Exit Caskets if want an eco-friendly casket at a reasonable price and great assistance

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