Testimonials For Exit Funeral Services

At Exit Funeral Services, we are here to see you through what might be one of the toughest times in your life. Saying goodbye is not easy, that is why we try to make this time less stressful by helping with all associated paperwork and through offering a service with reasonable and affordable pricing, for all budgets and situations. We believe in providing an inclusive service, that is why if you choose to go with our funeral option, you can set your own service with no set agenda and no religious overtones.

Exit Funeral Services receive testimonials, you can read them here.

February 2022

Thank you to Kiley for her honesty, helpfulness, kindness throughout. To be able to accommodate us with changes and be able to hold a small intimate service with tea afterward was so welcome and much less confronting than being at the crematorium. Just so grateful for your simple easy going services.

We are so grateful for the help, honesty, kindness throughout. Thank you Kiley. Found the ease of service, communication and support throughout outstanding.

Elspeth Jefferies May 2022

A nurse at the rest home was impressed that you used a nice blanket to cover mum when removing from the rest home rather than a plastic drape as used by others.

Exit funeral services were very professional in handling my mothers requests. The communication was excellent. Making a distressing time less stressful. Thank you.

Jenny Russell

May 2022

My husband’s funeral was a fitting tribute to him and Gary and Diane made that possible. I would certainly reccommend them

Carole Holt

May 2022

I found Diane and Gary to be extremely compassionate and helpful. I would recommend them without hesitation.

Sharon Stewart

May 2022

I have had the pleasure of dealing with Exit Funerals as part of my professional life and have been impressed by the way the team deal respectfully and promptly with clients. Using this service when my dad died fitted with his personality and his wishes. Dad was a practical man and I had described the low key approach Gary took to arranging funerals - as much or as little as you want, Dad agreed with this ethical and sustainable vision. My mum and sister were impressed with the individualised care and attention we were given all done with sensitivity.

Kevin Gamble

I would love to thank Gary and the team at Exit for the Excellent Service we received for the care they showed for dealing with my Wife it was far above my expiations Thanks to all the team

Greg Stewart


Your team was very easy to deal with, very happy with the service.  I found the team at Exit funerals very helpful through the whole process which made it very easy on our family through our loss many thanks.

Dennis Brown

 17.02.2022 We had never used Exit Funeral Services before but on a recommendation we rang. They were professional but friendly and extremely helpful in a distressing time. We were guided with professionalism through our stressful situation and felt we were in capable hands.


I am very satisfied of how Johns passing has been handled . The chapel is superb and very family friendly quiet and beautifully decorated. The price is just right and Gary and Diane are very compassionate

I highly recommend Exit funeral should the need arises their service and professionalism is excellent and they are very helpful. The price is just right.


23.2.2022 - We are so grateful for the help, honesty, kindness throughout. Thank you Kiley. Found the ease of service, communication and support throughout outstanding.

Sandra Laffey


3.3.2022 - Thank you Kiley you have been amazing. I have so appreciated your help from the very beginning of this process. You made me feel so much at ‘peace’. 

Sue Foster


March 2022

I cannot fault any part of Neil's and my journey in any way. We were very fortunate to have Kiley Sparrow as our Funeral Director and what an amazing person she is. I feel like she is a special friend.


Margaret Cattermole

My husband wanted no fuss, and Exit Funerals gave us the opportunity to have exactly what he wanted. Everyone was just so helpful and kind, nothing was a problem, so thank you Gary and Diane. You made this sad time a lot easier to cope with. Going to recommend you to all our friends. Thanks again.

Janie Woodford

As a family we appreciated the loving care of our loved husband and father, that you took under the alert level conditions we were dealing with. You took the time to listen and also took us through the necessary steps kindly and professionally. The lovely room and relaxed atmosphere for dads viewing made it very special.

Gina Browne

Diane and Gary provided   personal  and respectful  care for  our father and family and were very helpful in answering  any questions we had . They helped   us  carry out Dad’s wishes and help us  organise  a happy and  relaxed farewell  with  a lot of personal touches. I recommend Exit Funerals for the celebration of life for your loved one .  





We were impressed with Gary's and Diane's empathetic and informative responses to our many queries and requests at a very difficult time.

Kerri Ramsay

Thank you Gary & Diane for the great care taken when Mum passed we appreciate all of your help, her viewing was very special. I know my dad was pleased to see her so peaceful

Yvonne Aitcheson

They were very helpful an pleasant to deal with. Nothing was any trouble. They made us feel at ease as much as possible at such a sad time. I would recommend them to anyone.

2nd August 2021

Hi Garry
Just to say “What a fantastic Funeral” my wife had yesterday (Friday), I had lot,s of very positive statements from the people who came to say goodbye to Marion.
The leaving a message on the casket was also a real winner.
So thank you very much!!!!!

22 June 2021

Thank you very much, your service was very professional and you showed tremendous kindness to me during that difficult time.

15 June 2021

Gary and Diane make a very good team. They were both very caring and professional on our recent loss. I would recommend Exit Funeral Services to anyone

16 June 2021

Without being too formal we were able to understand what was to happen at such a sad time. I will recommend your services to many people.

Michelle Fleming

My mothers death was extremely challenging as she was my best friend. My mother was a very private person and as the only child I had to make all the decisions. I found your support and guidance exceptional and will definitely recommend to others

Donna Bottle

Our family were very happy with the wonderful professional service we received when both our parents passed this year. Would highly recommend Exit Funeral Services.

Raewyn Webster

I found Exit Funerals to be a Professional and knowledgeable organization. They provided my husband with the funeral he requested and kept me informed at all times. The cost was affordable. Both Gary and Rebecca are confident and good ambassadors' for their company. Raewyn Webster Dunedin.

Neville Mackay

Thank you very much for all your care and help with George.

Elise McDonald

I rang an spoke to Gary who was very helpful an we set up a meeting. Gary was very compassionate. When things got hard for he said we could take a break. Gary filled out all the forms an I just had to answer the questions. Gary went above an beyond to answer my 100 questions. I had to get back to Australia and he made sure my mum would be ready to take back with me. He even offered to meet me at the airport with mums ashes if the werent ready beforehand. Thank you so much Gary and Diane for looking after my mum and looking after me at such a difficult time.

Charles Williams

The services provided were prompt efficient and handled in a professional and caring manner. I’d recommend the company without hesitation.

Gaye Adamu

Exit Funeral Services is the way to go. They are professional, caring and very understanding, every that you require at a very difficult time. Thank you Diane & Gary.

Heather O'Connell

We would highly recommend Exit Funerals to anybody looking for their services. We found Gary to be very friendly and helpful at such a sad time at the passing of our mother. It was very hard in these Covid times for family to be present (e.g. living in Australia) at this sad time but we made the best of a bad situation and I'm sure Mum would have been proud of the service the family gave her on her death.

Joy Baker

Gary, Diane and Rebecca were so supportive and caring to deal with. We were able to follow mum’s last wishes without being pressured into anything extra. They were able to answer questions and reassure us in a time of grief. Our family would highly recommend Exit Funerals. Thank you.

Vicki Miller

Promp efficient service. Friendly and helpful.

Steve Tobin

Very happy with the service from Gary and Diane at Exit funerals. There knowledge and service was very professional and genuine at all times. I happily recommend them.

Wayne Clemenger

Exit funerals provide a budget funeral service. Their professionalism, service and staff went beyond our expectations and we would happily recommend them to anyone wanting to use their service.

Bill Stevens

My family & I recently chose Exit Funeral Services in the passing of my wife & mother Dawn Stevens. We would have no problem recomending Exit Funeral Services to anyone. Both Diane and Gary Shaw were excellent in every way. Which took a lot of pressure off me and my family, at this very sad time. I personally don't see the need to spend thousands of dollars to farewell loved ones, and what Diane & Garry did for us was excellent. Thank you Bill Stevens.

Donna Bottle

Genuine and Professional.Would Recommend.

15 April 2021

Nothing was a problem and we were given a free hand to do as we wished for our Dad but were supported in our efforts in every way even if the were a bit out of the ordinary, Dad was treated with dignity at all times and Gary kept in contact every day until we said goodbye to our father.And again after the funeral which was really appreciated. Thank you so much.

Michelle Smith

Thank you so much for looking after mum. We knew she was in good hand with you. Everything was done to professionally and with respect. The chapel was lovely and sunny.

Vicki Walsh

I had to use Diane's services unfortunately due to the untimely death of my best friend. I found Diane very friendly and very helpful as I had never planned a funeral by myself before. I would definitely recommend Diane and Exit Funerals.

6 February 2021

Gary did an amazing job. Friendly, easy-going and compassionate. Everything was explained well. No extra hidden costs. Diane did a lovely job of preparing our brother before we finally said goodbye. He looked himself and peaceful. We would definitely recommend your service. Thank you for the stress free services you provided for our family

Kathy Morgan

Absolutely superb great service. What should have been stressful you made it so much relaxed and easier. Diane you did a great job on Mum she looked peaceful and dignified. I wouldn't hesitate to recommend you to anyone. Exit Funerals I wouldn't hesitate to use them again

Russell Brooks

If you would like a caring, knowledgeable and excellent service that we received from an undertaker, then Exit Funeral Service is right for you.

22 January 2021

Gary and Diane Shaw at Exit Funerals were very caring and respectful which made the process of arranging my husband’s funeral a lot easier. They kept in regular contact before and after and had some excellent advice for myself and my family. I would not hesitate to recommend their services.

Anne Hooper

Awesome caring people, did everything we asked for and were very happy with everything including the price would highly recommend Exit Funeral Services

Jane McIntosh

The support I got from you guys, and all the Phone Calls I made to you all was so Excellent i can't fault you. I have spoken highly of Exit, and hope everyone i have told will now use you when needed. Keep up the Fantastic work Exit. Arohanui

Ron Wilson

I was grateful and put at ease through the organization and details being undertaken for me, also my questions being answered in full put me and my mind at ease.

Tracey Owens

Exit were caring, efficient, and understanding with a level of professionalism that was impressive. Exit made a very difficult time a little easier. Thank you Diane, Gary and the rest of your team.

Brendan Murray

This is the second time I've used Exit Funerals. And would again, though hopefully not soon. Helpful, friendly, sensitive and able to respond to all my requests.

Cheryl Ruka

Highly recommend Exit Services, they are amazing.


Neville Ward

The family were made to feel very relaxed and after our first meeting with Gary everyone agreed that we made the correct decision to let Gary and Diane look after our loved one. From the first day to the day we said our farewells everything went very smoothly.

Linda Renalson

We would like to thank you both very much for the kindness shown to our late Mum and to the surviving family members, it was so nice to see Mum lying in the bed in the funeral parlour, it made her look so at peace and is so much nicer than seeing someone in a coffin. Also we all liked that we could write a final message on Mum's coffin.

Frederick Thomas

Thank you Diane, Gary and Rebecca for helping our family at a very sad and hard time. Your helpfulness and professionalism was greatly appreciated by us; as was your compassion and warmth.

Jessica Sutherland-Latton

Dianne of Exit Funerals guided our family through the passing our our beloved father, John. From the very first encounter her dignity and discretion exhibited a profound understanding of a process that is unfamiliar to most of us. Her calm expertise elevated our entire experience of Dad's passing. We felt John and ourselves were intimately cared for, and that allowed us to deepen into this precious time. Dianne allowed our family freedom to make our own choices, then supported them with impeccable, understated service. Her care and preparation of Dad took our breath away. We hold her in great respect for her most refined calling, and unreservedly recommend her to all at your time of need.

Yvonne Sutherland

Thankyou for your patience and understanding Diane, in helping us organise a wonderful celebration of John's life. You took our family ideas without fuss or hesitation, particularly the transport of casket by boat, all the way from Portobello to the Harbour Basin, and the transfer for the last part of the journey. We had so much comfort in having John at home for the night and believe it or not , after it was all over I felt a great calmness, instead of grief. Diane, you had a great and comforting presence throughout,and the whole family were aware of this. We send you a heartfelt thankyou for your kind and professional help and the memories of this "celebration" will remain with with us.

Thelma Black

We were recommended Exit Funeral services by an acquaintance when our dear mum passed away, we found the service and care they gave to our small family second to none .Thank you you Exit Funeral services.

Eleanor Kitt

Thank you all so much for the care you gave to Malcolm following his passing, our family really appreciated the sensitivity, empathy and consideration you showed us as a family during this time and my daughter and my niece appreciated the opportunity to prepare his service sheet.  We thought the setting at the Crematorium Chapel reflected our brother’s love of the ocean and the use of the utility rather than a hearse fit with his love of motorcycles and other vehicles.  

We would not hesitate to recommend you to our friends and extended family.

Niki Jarden

Exit funerals were wonderful to deal with in the passing of two family members within months of each other. They were very knowledgeable, had great advise , were caring and friendly. Nothing was a problem and they handled everything quickly and efficiently and with great communication too. As a family we would highly recommend Exit Funerals.

Kaye Muir

I was very happy with Exit Funerals. Diane was very easy to deal with - she was very empathetic & professional. I would definitely recommend them.

Sharon Smith

The family would like to thank you for your sensitivity, compassion and professionalism shown to us at the time of Mum’s passing.

30 June 2020


I had to use Exit funeral during lockdown when my husband passed away in hospice care. As I am not from Dunedin and on my own I found Dianne extremely professional, caring and very helpful. I would highly recommend them.

Pauline Mercer

I found Diane and Garry very helpful , especially due to loosing my Son 1st week of lock down , Diane went out of her way to help me as everything had to be done by phone, Thank you again Diane and Gary

Claire Tere

We found Exit Funeral Services to be compassionate, professional and very reasonably priced in today’s funeral market. I would highly recommend them!

Ann and Pippa

Pippa and myself (Ann) wish to say how supportive and professional Gary was in handling the final journey for my husband (Pippa's Dad). Barry died suddenly just before the Covid19 lockdown and we were unable to have a funeral service. Gary made it possible for us to say our goodbyes in a very sensitive manner, for this we thank him. We would have no hesitation in recommending Exit Funeral Services.

Robyn Pritchard

Things were done very quickly and easy. Diane and Gary were excellent to work with.

Madelon White


I was impressed with the way you presented my mum when I went to say my final goodbye to her. She was lying in a bed rather than a coffin, which is a much nicer way to remember her. The casket was everything she would have wanted. The Chapel was warm and welcoming. I would highly recommend anyone I know to come to Exit funerals.

04 December 2020

I would recommend Exit Funerals, they were helpful and nothing was a problem in arranging my Mothers Funeral. Job well done when family are not thinking straight. Thank you again.

Ngaire Matthews

Thank you so much for your caring, professional and knowledgeable service whilst taking care of the necessary processes to help me carry out my Uncle's wishes after his death. I can not recommend highly enough your services.

Nicola Adam

I was wrapt with Diane and Gary friendliness and how much help And service they provided I would highly recommend going there They looked after mum and dad within a very short time of each other 

Joss Hurring

Exit Funerals, Gary and his wife were extremely professional . Our family could not have been more pleased at this very sad time of losing an amazing member of our large extended family. All the arrangements for my husbands funeral were dealt with compassion and ease for us. Wonderful people and would without a doubt recommend Exit Funerals to deal with a loved one who has passed away.

Ronald Landaus

Because of our circumstances & geographical problems Exit were instrumental in facilitating a convenient outcome at a time when the family had no idea or direction regarding funeral arrangements. Exit were responsive, friendly and dispelled the biggest fear by being affordable

Lynne Mahs

I was delighted with all aspects of this service.We wanted a dignified reasonably priced service. We had a number of our own ideas eg open coffin, family pet present and Gary made it easy to achieve. The entire cost was about half that of any of the companies in Dunedin. I would highly recommend Exit Service for making a very differcult time less stressful.

Fiona Donald

Gary at Exit Caskets and Cremations made a very differcult situation incredibly easy, he came within half an hour of my first phone call and walked us kindly and carefully through the whole process. He went above and beyond anything I might have expected with his thoughtfulness, helpfulness, and his overall demeanour. I would very highly recommend him and his company without hesitation.

Anne Mannion

Gary was very friendly and compassionate, super responsive and helpful. Couldn,t have asked for better support or a better price at this incredibly tough time.

Janet Bryant

Our whanau were very happy with the service provided by Exit caskets. Gary came to our home and brought the casket for our loved one as soon as we called him. I highly reccommend Exit Caskets if want an eco-friendly casket at a reasonable price and great assistance

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